Holistic design process
When developing web applications, it is important to understand and analyse different user stories; these are the various scenarios that end users pursue when navigating the application.
Combined with a comprehensive design language, user stories will provide an impactful foundation for developing an application that is more in tune with user expectations.
As user stories are ____, recording these stories becomes an effective means of extracting insights into what motivates customers. It also becomes easier to identify their various "pain points": these are obstacles that users face when using alternative applications.